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This begins with a few steps in Airtable that will generate necessary information in order to set up the application link. The general goal of this section is to be able to create an Application Link (App link) on the Jira server. Before proceeding through the steps below, make sure that you have Jira administrator permissions and can log in to Airtable as an admin. This portion of the guide is intended for those individuals who oversee the administrative settings of your organization’s Airtable and Jira accounts. You may wish to restrict Airtable’s access to the following endpoints that are used by Jira Server REST API: Jira Server REST API endpoints are on a separate path from the Jira User interface and login pages. The Airtable sync integration runs in the cloud and needs to make connections from the internet to reach your Jira Server using Atlassian’s REST API. In order to allow Airtable access, while still restricting other external traffic from accessing your Jira Server, add the following static IP addresses to the allowlist in your firewall: If your Jira Server is behind a firewall, then you need to configure your firewall to accept incoming API requests from Airtable. Your Jira Server REST API must be accessible from Airtable. OAuth Troubleshooting Guide: OAuth Signature Rejected.Proxying Atlassian server applications with Apache HTTP Server (mod_proxy_http).Configuring security in the external environment.
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To accomplish this goal, there are three overarching steps to complete. The general goal of this portion of the setup process is to allow Airtable systems to securely make API calls against your Jira server instance. This portion of the guide is intended for those individuals who oversee your organization’s network infrastructure. The guide below requires that you or a combination of you and your colleagues have access to modify or set up the various network, Jira and Airtable settings discussed.
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